Keypad App Reviews

buggy… have to click multiple times to make a call. Also, I can’t get conference call dialing to work, and there’s no support anywhere online… sooo….. yeah

I bought this to simplify calling systems with an automated menu and where I’ll be on hold for a while. Sadly the Mac side dialpad doesn’t register/send the keypresses as expected, so this is basically not very useful. For example: Try calling California’s tax agency (FTB) at (916-845-7033) where their wait times is ‘over 3 hours’. Then try 1-4 … pressing 4 on this app’s dial pad is never recognized (tried 4 times) but always works when dialing directly from the iPhone.

The dialer is fine and it’s nice that i can make personal calls, I guess, but I have personal people already stored into my contacts anyway. The number ONE reason I purchased this is for client conference calls through my computer and speak system, which is better than the quality from the phone. However, the dialer does not work once you are in-call. It only works to dial. This was such a big disappointment because it was the only reason I purchased the app. If the dialer doesn’t work to punch in conference pin numbers or anything, it’s virtually useless for me. I truly hope they will eventually upgrade this feature. If and when they do, I would certainly change my rating, but for now, it just doesn’t do what i need it to do. Such a bummer

For those of you who say it can’t do in call dialing, did you read the intructions on first run? It says to click on the FaceTime banner on the upper right while in a call and then use the keyboard to type the desired entry.

No frills, just does what it says it does. Excellent, fast support as well.

It does do in-call dialing; it’s a little strange because you don’t hear the tones like you would for a normal phone, but the numbers still go through and are accepted on the other end. Could it stand a few more features? Sure, but for $0.99 it does what I need, and I’m not going to complain.

Like most previous review, I bought this app for in-call dialing but it doesn’t work for me even if I clicked FaceTime banner as the instruction suggested. Then I realized that I can actually do in-call dialing simply using my keyboard… No need additional app. FaceTime works perfectly if we just use keyboard to do in-call dialing… Originally I want to get a refund but considering the 0.99 cheap price, I’ll just let it be.

In call dialing does work. Once you connect the call, just use the numbers / keypad on your computer’s keyboard. What’s happening is that once the call is made, the app seems to switch to Facetime. You won’t hear the tones when you press the keys on your keyboard, but the prompt or entry will be recognized. If you try using the app’s keypad interface on the screen instead, you’ll hear the tones, but nothing happens. A bit confusing, but it works using the keyboard nonetheless. IMHO the app is still very useable and a great productivity booster.

Works great to make calls. For those like me that bought it to also dial in calls, it does that. But in-call dialing was already a built-in feature in OS X without this app. Just dial using your keyboard when you need to make a selection with an automated system.

I followed the instructions step by step when they said that SIMPLY click on the Face Time banner while in a call and type numbers for use in automated systems and conference calls and Guess What! It DOES NOT WORK ! I want my money back! Apple shoul be more careful with the apps from his providers!

In version 1.10 Ocne a call is made you can not use it to send the DTMF Tones from the Keypad app. I think this is something that needs to be addressed. Other than that it does a very good job.

This is a must for confernce calls and the only reason i bought it as well. Please update

Great idea for an app… I don’t know if it just needs updating for el capitan (10.11.4) but after the call is initiated, you can’t send keys/tones to enter information. I wanted to use my mac hands-free for concalls and this is why I bought this app.